Terms of Service
Effective Date: April 29, 2024
Last Updated: May 22, 2026
These Terms of Service (“Terms”) govern your use of the website located at www.hisentbike.com (“Website”) and any products, services, or content offered through the Website (collectively, the “Services”). These Terms are entered into between you and JPGG LIMITED, the owner and operator of the Website.
By accessing or using the Website or Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Website or Services.
1. Company Information
This Website is owned and operated by JPGG LIMITED, a company registered in Hong Kong.
Registered Company Name:
JPGG LIMITED
Registered Office Address:
Room 502C, 5/F, Ho King Commercial Centre, 2-16 Fa Yuen Street, Mong Kok, Hong Kong
For any questions regarding these Terms, you may contact us at: support@hisentbike.com
2. Use of the Website and Services
You may use the Website and Services for personal, non-commercial purposes only. You agree not to use the Website or Services for any illegal, fraudulent, or prohibited purpose. You shall not use the Website or Services in any manner that violates the rights of any third party or any applicable law or regulation.
3. Account Information
You may be required to create an account to access certain Services. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to provide accurate, current, and complete information when creating or updating your account and to promptly update such information if it changes.
4. Purchases, Pricing, and Payment
4.1 Product Orders
All purchases made through the Website are subject to product availability. We reserve the right to refuse or cancel any order at our sole discretion, including but not limited to orders that appear to be placed for resale, orders with pricing errors, or orders that exceed purchase quantity limits.
4.2 Pricing
All prices displayed on the Website are in USD (United States Dollars) unless otherwise stated. Prices are subject to change without prior notice. We strive to ensure that all pricing information is accurate; however, in the event of a pricing error, we reserve the right to cancel the affected order and issue a full refund.
4.3 Payment
Payments are processed through our third-party payment service providers. By making a purchase, you authorize the payment provider to charge the total amount, including applicable shipping fees and taxes, to your selected payment method. You agree that all payment information you provide is true and accurate, and that you are authorized to use the selected payment method.
4.4 Taxes and Duties
Prices may or may not include applicable sales tax depending on your location. You are responsible for any customs duties, import taxes, or other fees imposed by your local customs authority.
5. Shipping and Delivery
Shipping times and costs are displayed at checkout. Delivery estimates are provided for reference only and are not guaranteed. We are not responsible for delays caused by customs clearance, carrier issues, or incorrect shipping information provided by the customer.
6. Returns and Refunds
Please refer to our Refund & Return Policy, available on the Website, for detailed terms regarding returns, exchanges, and refunds. In general, items must be returned in their original, unused condition within the specified return window.
7. Intellectual Property
All content on the Website, including but not limited to text, images, graphics, logos, trademarks, product designs, and software, is the property of JPGG LIMITED or its licensors and is protected by applicable copyright, trademark, and other intellectual property laws. You may not use, copy, reproduce, distribute, modify, or create derivative works from any content on the Website without the express written permission of JPGG LIMITED.
8. User Conduct
You agree not to:
- Use the Website in any way that violates any applicable local, national, or international law or regulation.
- Attempt to gain unauthorized access to the Website, its servers, or any systems or networks connected to the Website.
- Use any automated means, including bots, scrapers, or spiders, to access the Website without our prior written consent.
- Transmit any viruses, malware, or other harmful code through the Website.
- Interfere with or disrupt the integrity or performance of the Website or its Services.
9. Disclaimer of Warranties
THE WEBSITE AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED. JPGG LIMITED DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, JPGG LIMITED SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR USE, ARISING FROM YOUR USE OF THE WEBSITE OR SERVICES. IN NO EVENT SHALL JPGG LIMITED'S TOTAL LIABILITY EXCEED THE AMOUNT YOU PAID FOR THE SPECIFIC SERVICE OR PRODUCT GIVING RISE TO THE CLAIM.
11. Indemnification
You agree to indemnify, defend, and hold harmless JPGG LIMITED, its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with your use of the Website or Services, your violation of these Terms, or your violation of any rights of any third party.
12. Third-Party Links and Services
The Website may contain links to third-party websites or services that are not owned or controlled by JPGG LIMITED. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that JPGG LIMITED shall not be responsible or liable, directly or indirectly, for any damage or loss caused by or in connection with the use of such third-party content, goods, or services.
13. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region, which is the jurisdiction of registration of JPGG LIMITED, without regard to any conflict of law principles.
Any dispute, controversy, or claim arising out of or in connection with these Terms, the Website, or the Services shall be subject to the exclusive jurisdiction of the courts of Hong Kong, unless otherwise required by applicable mandatory consumer protection laws.
14. Severability
If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect to the maximum extent permitted by law.
15. Changes to These Terms
JPGG LIMITED reserves the right to modify, update, or replace these Terms at any time at our sole discretion. Any changes will be posted on this page with an updated “Last Updated” date. Your continued use of the Website or Services after any changes to these Terms constitutes your acceptance of the modified Terms. We encourage you to review these Terms periodically.
16. Contact Information
If you have any questions or concerns about these Terms, please contact us at:
- Email: support@hisentbike.com
- Mailing Address: JPGG LIMITED, Room 502C, 5/F, Ho King Commercial Centre, 2-16 Fa Yuen Street, Mong Kok, Hong Kong
Thank you for using Hisent®.